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Cross Connection Control Program

ALL City of Tuscola (IL) Water customers, please complete the Cross Connection Control Survey below by October 31, 2025!

 

A cross connection exists when the City water supply is connected, through a private owner's plumbing, to non-potable water or other substance, that could contaminate the public water supply should a backflow condition occur.   

No cross connectcross connect

Using an air gap when filling or using a hose will help protect our water supply!

Air Gap

 

The City is required to survey ALL water connection locations every 3 years to check for potential cross connections.  Your completion of this survey on-line saves printing and mailing costs and is appreciated by the water department!

 

When a connection is discovered, the City is required to ensure that measures are taken to prevent backflow contamination.

 

If you prefer to print and complete a paper survey,  you may download and complete a paper survey here:

Cross Connection Survey Form (Printer Friendly)

Once completed, the paper survey should be emailed to [email protected], dropped in the water payment drop box in front of City Hall or mailed to City Hall 214 N Main ST, Tuscola, IL 61953

What is Cross Connection?

A cross-connection is any temporary or permanent connection between the potable (e.g., drinking) water system and another source containing non-potable water or other substances that could contaminate your drinking water if a backflow condition occurs.

 

cross-connections-infogram

 

Generally, safe, treated water flows in one direction from the City's pipes to your faucet, with the appropriate amount of pressure .  However, certain conditions can cause the water to  flow in the wrong direction due to backsiphonage or backpressure.  During these conditions, when left unprotected, your plumbing system, may allow substances to contaminate your own drinking water, or even the city water supply.

 

The water can backsiphon when a loss of pressure on the water main happens.  That condition can be caused by opening a fire hydrant to fight a fire or a sudden massive water main break.  Should that type of event occur when you have your garden hose dangling in the water filling a swimming pool, pool water could enter and contaminate your plumbing and possibly the city water supply.

 

Backpressure sitations can occur when a boiler connected to the water supply heats up and creates a greater pressure inside your plumbing than is present on the City's side supplying your home.  This may cause contaminated water to be pushed back onto the city's water mains.

Why is the City sending me information about Cross Connection?

The City of Tuscola participates in an Illinois EPA required cross connection control program.  The goal of the program is to ensure a safe water supply for our residents.  To that end, any type of connection to the water supply that could potentially contaminate the water supply is required to have a backflow prevention device installed and maintained, with annual inspection records provided to the City.  The City must actively seek information about any type of connection to the water supply, and therefore surveys  water customers at each service connection every three years.  When a connection is discovered, the City is required to ensure that measures are taken to prevent backflow contamination.

Preventing temporary cross connections

Types of temporary cross connections:

  • A garden hose attached to a sink or a spigot with the end of the hose submerged in a bucket full of detergent while washing a car.
  • A garden hose attached to a hose bib on the house and dangled under the water level while filling a swimming pool, hot tub or pond
  • A hose submerged in the water while filling a garden watering can
  • A hose or sprinkler left running on the ground and becoming submerged in a puddle of water

 

These types of temporary cross connections can easily be corrected by being aware and using safe filling methods.  Any time you are using a garden hose or water source that is connected to the public water supply, you must have an air gap separating the clean water supply from ANY OTHER source of water or contaminant.  Below is a good illustration of this principal.

 

Air Gap

Private Wells & Ciserns
Should NOT be connected in any way to the public water supply!

Private Wells & Cisterns- Private wells and cisterns are prohibited from being used as a potable water supply and wells used for plant watering are prohibited from being connected in any way to any plumbing system connected to the public water supply.  Customers with uncapped wells on their property  must certify their disconnected status.  City of Tuscola Water Department personnel may need to verify the well or cistern is not connected to the public water supply or same plumbing system as the public water supply.

Lawn Sprinkling Systems

Lawn sprinkling systems that are connected to the public water supply MUST have a properly installed, maintained, and annually inspected back flow prevention device.   Home owners are required to file a copy of the annual inspection with the City of Tuscola water department.

 

Some lawn sprinkling systems within the Tuscola water system are attached to an outside source of water, either ponds at the golf course or only to a rainwater collection system.  These connections are fine,  but they MUST NOT BE CONNECTED IN ANY WAY TO THE PUBLIC WATER SUPPLY!

Fire Suppression Systems

Customers with fire suppression systems that are connected to the public water supply, or that have an outside connection location for the Fire Department to hook into in the event of a fire, must have a backflow prevention device installed on the system.  That device must be maintained and annually inspected, with a copy of the inspection form placed on file with the City of Tuscola water department.

 

A fire suppression (sprinkler) system must be installed with a backflow prevention device in most circumstances.  This requirement is intended to protect the public water supply from contamination in the event of a line pressure situation that could cause contaminated water to backflow into the water supply.  When installed, this device must be maintained and annually inspected, with a copy of the inspection form placed on file with the City of Tuscola water department.

 

The Illinois Plumbing Code does provide for a fire suppression system installation that can be connected to the public water supply and NOT be installed with a backflow prevention device.  Those systems would meet have to meet ALL of the following criteria:

  • A looped system with no dead ends
  • A system having no connections other than the public water supply
  • A system having less than 20 sprinkler heads
  • And a system constructed with water supply quality pipe

If your system meets all of those requirements, and you do not have, and are not otherwise required to have a backflow prevention device, simply completing the survey and certifying these facts with the City of Tuscola Water Department is sufficient to comply with the Cross Connection Rules.

Other types of permanent connections requiring a backflow prevention device

Other types of connections  requiring a backflow prevention device include medical or dental office devices, concrete businesses or other direct fill plants, funeral home businesses with direct connect devices, and other locations with direct fill connections to the water supply.

Backflow Prevention device installation & inspection

Backflow prevention devices are typically installed by a licensed plumber.  Backflow prevention device annual inspection must be performed by a certified Cross-Connection Control Device Inspector.  This is a special certification that one must obtain through a State certified training course.  A listing of those certified professionals is available on the Illinois Environmental Resources Training Center Website.

 

Please submit your annual backflow prevention device certification to [email protected] .

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FALL LEAF COLLECTION

FALL IS IN THE AIR!

The City of Tuscola fall leaf collection will run through December 5.  More information here:

https://tuscola.org/government/services-and-departments/profile/street-department

 

2026 Golf Cart Permits Available NOW!

2026 City of Tuscola Golf Cart Permits are available NOW!  

Purchase your 2026 permit here:

Golf Cart Permit Application

WINTER WEATHER CITY INFORMATION

JANUARY 24, 2024 - DUE TO WEATHER THAT AFFECTED OPERATIONS ON JANUARY 22, 2024...

>  Monday's regularly scheduled Tuscola City Council meeting has been rescheduled to today WEDNESDAY, JANUARY 24, 2024.  The previously posted meeting agenda will remain the same.

> Waste Management cancelled their operations for Monday, pushing their garbage collection schedule back one day for the rest of the week.  City of Tuscola residents garbage day will be THURSDAY, JANUARY 25, 2024

 

THANK YOU FOR YOUR UNDERSTANDING AND PLEASE STAY SAFE OUT THERE!

Now Hiring Lifeguards!

The Tuscola Pool is now hiring lifeguards, and aspiring lifeguards, for the 2024 summer season!  Please apply on-line at https://tuscola.org/pool-apply  

Lifeguards must be at least 15 years old, be able to complete City-provided training classes, and become certified in order to be hired.  

Winter Wonderland Scavenger Hunt

Complete your Downtown Tuscola (IL) Winter Wonderland Scavenger Hunt here!

City Hall windows

 

BOIL ORDER - North Parke & Pembroke

05/08/2026- A boil order is in effect for ONLY those locations along North Parke Street from Pembroke ST through the 700 block AND Pembroke ST from Main west to Parke only on North side of road..... until further notice!

 

To recieve boil order notifications via Hyper-Reach system, sign up here

 

Additional information about boil orders

BOIL ORDER LIFTED - NO BOIL ORDER CURRENTLY IN EFFECT

05/09/2026- UPDATE- The Boil Order for   North Parke and the 100 block of West Pembroke Tuscola Water Customers has been lifted!  Samples were good, water is safe for consumption!

 

To recieve boil order notifications via Hyper-Reach system, sign up here

 

Additional information about boil orders

CROSS CONNECTION CONTROL SURVEY

ATTENTION TUSCOLA (IL) WATER CUSTOMERS!

Please complete the EPA required cross connection control survey today!

Cross Connect Control

Check your garbage

Check your new garbage pick up day here: Garbage Services